Refunds will be returned to your original payment method. Please remember it can take some time for your bank or credit card company to process.
FAQ's
Where are you based?
We have a shop in Chertsey, Surrey and will be picking, packing and posting from there!
Shipping
We charge £4.95 for postage for orders below £30. Orders £30 ad above are delivered free of charge. Orders placed will be sent via Royal Mail or Evri. Orders will be despatched within 1-3 working days. Where possible we will despatch your order the same day.
Refund Policy
We have a 10 day return policy, which means you have 10 days after receiving your order to request a return. It must be in the same condition that you received it, unworn and with tags still attached in the original packaging. To begin with please e-mail hello@thedinkydove.co.uk
Unfortunately we are unable to refund return postage costs.
Please retain proof of postage.
Non-refudable items
We are unable to exchange or refund earrings due to hygiene reasons.
Refunds